Q: What makes Titan Charged Ion socks different from other name-brand socks?
A: TCI uses only Hypoallergenic Materials and specially formulated technology to help reduce skin sensitivity offering the opportunity to help improve the quality of life when suffering from eczema breakouts.
Q: Who buys TCI socks?
A: People who want relief, results, and alternatives to the ill-fitting technology lacking brands currently available as well as parents of pre-teens who suffer from eczema and other sensitive skin issues such as redness, dryness, scaling, itching.
Q: How do I wash and dry my Titan Charged Ion Socks
A: We recommend following these care instructions to maximize the durability of your Titan Charged Ion® products.All Titan Charged Ion® products are machine washable. Product specific washing instructions are also located on the garments’ tag or packaging.Wash in cold water with like colors. Do NOT use bleach or fabric softener. All our garments are dryer safe. Tumble dry on a gentle setting and do NOT use dryer sheets. To maximize the life of the garments.
Q: My dryer ate 1 sock…..can I get a replacement pair?
A: Well, it happens…we’re sorry for your loss! But not to worry, as you’re covered under our Replacement Program.Customers who have made a purchase on Titanchargedion.com can make a replacement claim within one year of the original purchase date, and we will send a replacement pair or gift card worth the price of the original pair plus free shipping (limit one claim per customer).
Q:How do I track my order?
A:You will receive a shipping notification email with your tracking number.
Q:How fast are orders typically shipped?
A: Orders placed after 2:00pm CT will be processed the following business day. All shipping is based on business days and does not include weekends or holidays.
